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Credit & Debit Card Compromise Warning

January 2007 -

On Jan 17, 2007, the TJX Companies, Inc. (TJX) reported that they had experienced a breach of security involving consumer information. An unauthorized individual gained access to the computer database of a company that processes credit card and debit card transactions for the TJX companies. TJX owns and operates U.S. retail chains such as T.J.Maxx, Marshall 's, HomeGoods, A.J. Wright, and Bob's Stores.

Although Mastercard account data may have been exposed in this incident, it does not necessarily mean data related to your account was taken or that fraud has occurred or will occur. The data is limited to credit card and check card information and does not impact your membership account information. There is an ongoing investigation of this intrusion by law enforcement authorities and TJX is working with all major credit card companies, including MasterCard, to provide them with information as it becomes available. If we receive information that any of our members’ information has been compromised, we will send out notification to the affected members.

Please be assured that there was no breach of WPCCU's computer and security systems and all member personal account information is safe and secure and unaffected by this incident. We recommend that our members monitor their debit and credit activity and notify us immediately of any suspect transactions.

If you believe that your MasterCard credit or debit card shows fraudulent activity, please contact WPCCU immediately at 1-800-449-7728. In addition, TJX has set up a toll-free customer help line at 1-866-484-6978.

Fraudulent Emails

December 2006 -
There is an email that is being sent out with the CU Swirl log on it and referring to a $25 reward survey if you click on the link and provide personal information such as card number, pin number, and account number.  DO NOT OPEN THIS EMAIL.  The email may possibly contain a virus.

Screenshot of the fraudulent email:

September 2006 -
Emails fraudulently claiming to be from the FDIC are attempting to trick recipients into installing unknown software on personal computers. These emails falsely indicate that recipients should install software that was developed by the FDIC and other agencies. The software may be a form of spyware or malicious code and may collect personal or confidential information.

Scenario
The subject line of the email includes the phrase, "Urgent Notification - Security Reminder." The email requests that recipients click on a hyperlink that appears to be related to the FDIC, which directs recipients to an unknown executable file to be downloaded.

DO NOT RESPOND TO THE EMAIL OR CLICK ON THE LINK.

This information is not being requested nor has it been authorized by Water and Power Community Credit Union. Water and Power Community Credit Union is taking every precaution to protect your privacy. You will never be asked by one of our representatives to disclose your password, social security number, account number, or personal information through an email.