By Mail:
Water and Power Community Credit Union
1053 W. Sunset Blvd.
Los Angeles, CA 90012-2134

By Email:
This email address is for member relations and general products and services questions only.
Please do not send account numbers, account inquiries or requests to this mailbox. For account assistance or questions, please call 800-300-9728.
wpcu@wpcu.org

Click to find WPCCU branches, hundreds of Credit Union "shared branch" Service Centers where you can make deposits, withdrawals and loan payments, and 28,000 fee-free CO-OP ATMs. 

By Phone:
(View Bank By Phone guide)
To call toll-free within the United States:
1-800-300-9728 or 1-213-580-1600 (24 hours/7 days) 
>> Press "1" to Bank by Phone
>> Press "2" for Call Center
>> Press "3" for Operating Hours and Locations

How to Change Your Address With the Credit Union:

The fastest and most secure way to update your address is to log on to your Online Banking Account, and click "Secure Forms" from the top menu bar, then click on "Change of Address Form."

Don't have an Online Banking Account? You may also mail or FAX us your Address Change Form.  Please do include all account number(s), your old and new addresses, new phone number, email address, and the date the address change is effective if not immediately. Don't forget to include your signature, and fax it to 213 580-1739, or mail it to WPCCU, 1053 W. Sunset Blvd, Los Angeles, CA 90012-2134. You may also drop by any branch and leave your new contact information or completed form with your Member Service Representative.

For the safety of your accounts, WPCCU will not change the address when we receive mail back from the post office with your change of address on a return mail sticker.

To Order Checks Call:
1-800-247-6148 (24-hour Service)
Order Online

MasterCard®:
1-800-654-7728 (24 hour service)

Please Mail MasterCard payments to:
MasterCard
P.O. Box 60097
City of Industry, CA 91716-0097

To reach WPCCU's Mortgage Loan Department:
1-800-300-9728